1. Introduction and Scope
This Privacy Policy governs the collection, use, and protection of personal information by Shengyuan Game Inc. ("we", "us" or "our") across all our digital platforms including but not limited to our website (shengyuan.online) and mobile applications. This policy applies to all current and future products and services offered through these channels.
2. Information Collection Practices
2.1 Types of Information Collected
In the course of providing our services, we may collect the following categories of personal information:
Account Registration Information:
- Mobile phone number
- Government-issued identification details
- User-created username and profile information
Service Usage Data:
- Device IP address and unique identifiers
- Pages accessed and time spent on our platforms
- Operating system and device specifications
- Transaction history and virtual asset records
Customer Interaction Records:
- Customer service communications
- Feedback and survey responses
- Reported issues and resolution details
2.2 Collection Methods
We gather information through:
- Direct user input during registration and service use
- Automated tracking technologies (cookies, log files)
- Third-party integrations (with explicit user consent)
3. Purposes of Information Processing
We process your personal information for the following business purposes:
3.1 Core Service Delivery
- Account creation and management
- Payment processing and transaction verification
- Technical support and customer service
3.2 Service Enhancement
- Product improvement and feature development
- User experience optimization
- Security monitoring and fraud prevention
3.3 Personalization and Marketing
- Targeted advertising
- Content recommendations
- Promotional communications (with user consent)
4. Information Sharing and Disclosure
4.1 Circumstances for Sharing
We may disclose personal information in these situations:
Operational Necessities:
- To trusted service providers under strict confidentiality agreements
- For payment processing and financial reconciliation
Legal Requirements:
- In response to valid legal processes
- To protect rights, property or safety
- For regulatory compliance purposes
Business Transfers:
- During mergers, acquisitions or reorganizations
- With appropriate privacy protections maintained
4.2 Third-Party Services
Our platforms integrate with these external services:
- Google Play Services
- AdMob advertising platform
- AppLovin analytics
Note: These third parties operate under their own privacy policies.
5. Data Security Measures
We implement comprehensive safeguards including:
5.1 Technical Protections
- Industry-standard encryption protocols
- Secure server infrastructure
- Regular vulnerability assessments
5.2 Administrative Controls
- Strict access authorization policies
- Employee confidentiality agreements
- Ongoing privacy training programs
5.3 Physical Safeguards
- Restricted facility access
- Hardware security measures
- Document disposal protocols
6. User Rights and Choices
You maintain these rights regarding your personal information:
6.1 Access and Correction
- Request a copy of your data
- Update inaccurate information
6.2 Data Management Options
- Withdraw previously given consent
- Request account deactivation
- Opt-out of marketing communications
6.3 Deletion Requests
- Ask for erasure of personal data
- Subject to legal retention requirements
7. Special Provisions
7.1 Children's Privacy
- Services not directed at children under 13
- Parental consent required for minor accounts
- Procedures for handling inadvertent collection
7.2 International Data Transfers
- Primary data storage within China
- Cross-border transfer safeguards when applicable
8. Policy Updates and Notifications
8.1 Modification Procedures
- Advance notice of material changes
- Clear version dating
- Continued use as acceptance
8.2 Dispute Resolution
- Contact information for privacy concerns
- Escalation procedures
- Regulatory complaint options
9. Contact Information
For privacy-related inquiries:
Email: official@shengyuan.online